Hiring Organization / Company: American Vision Windows
Basic Salary: To Be Discussed
Employement Type: Full-Time
American Vision Windows continues to be a growing company and looking to add an exceptional individual to the team! The customer service position is an essential role and the ideal candidate must possess strong customer service skills.
An ideal candidate will possess the skills and ability to perform the following duties:
· Construction Knowledge
· Maintain a positive, empathetic and professional attitude
· Stay calm and focused and professional during stressful or tense interactions
· Ability and desire to learn our products inside and out so that you can answer questions
· Keep accurate records of customer interactions, transactions, comments and complaints
· Communicating and coordinating with colleagues
· Desire to resolve customer complaints and unwavering commitment to customer satisfaction
· Scheduling service appointments
· Ability to work with strong personalities
· Accuracy and attention to detail
· Locating and purchasing necessary parts, tracking delivery and follow-up with customer
· Team player
· Ability to diffuse tension
· Attentive and dependable
· Comfortable with computers; knowledge of Microsoft Excel, Word, and Outlook as well as Salesforce & QuickBooks an advantage***
Full-time position with many benefits, starting at $20 OBO contingent to industry experience
Job Type: Full-time
Pay: From $20.00 per hour
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Day shift
- One location
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Waiting period may apply
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Job Location Information:
City: Santa Clara
Location: Santa Clara, Ca 95050
Date Posted: 2021-04-07
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