Hiring Organization / Company: Spread Your Wings, Llc.
Basic Salary: To Be Discussed
Employement Type: Full-Time
The Intake Coordinator reports directly to the Director of Operations, and is assigned to the Supportive Living Services (SLS) Division at Spread Your Wings, LLC. As a member of the SLS team, the Intake Coordinator serves as the liaison between Spread Your Wings, LLC and the various Regional Centers that provide client referrals and resources. As essential member of the SLS team, the Intake Coordinator will be expected to perform their job duties autonomously and effectively communicate with all other members of the Spread Your Wings, LLC team on a regular basis. General duties will involve ongoing, consistent communication with Case Managers and Program Managers of the various branch offices, and occasional communication with executive team members, as needed. As a member of the Clinical Team, the Intake Coordinator does not have any supervisor/management duties, but will require some leadership and initiative to complete job duties effectively, providing essential services to clients, family members, regional center personnel, and other entities to ensure appropriate services are delivered.
- Serves as the point-person for all affiliated Regional Centers (SARC, RCEB, VMRC, etc.) to receive referral inquiries and relevant information-sharing in regard to intakes and admissions.
- Responsible for completing all relevant Intake documentation to ensure other departments receive accurate information regarding new clients being referred to their respective branch offices. This includes both internal and external documentation that is essential to Intakes/Admissions.
- Will partner with Director of Operations to ensure that all identified needs of referred clients are in place to ensure smooth admissions process (POS confirmed in system, confirmation of housing, following up on any household items that are needed, etc.)
- Actively communicating with various Service Coordinators from regional centers to seek new potential referrals for SLS Services. This includes phone calls, emails, and in-person meetings, as needed. (Requires occasional travel to various locations)
- Coordinate with the Recruiter (and other HR personnel, if needed) to ensure appropriate staffing is in place for new SLS clients. If staffing is not fully in place, Intake Coordinator will negotiate a new Intake date with referring Service Coordinators.
- On a weekly basis, will schedule and participate in meetings with the individual branch Program Managers and the Director of Operations to evaluate the capacity for new potential referrals/intakes for respective branch offices. (Requires occasional travel to different office locations)
- Will participate in public speaking/presentations to various audiences that help generate interest from potential clients/families. This can include small and large-scale presentations.
- Minimum of at least one year of experience working with individuals with intellectual disabilities or similar population (mental health, behavioral health, social services, homelessness, etc.)
- Minimum of at least one year of experience providing direct support/interactions with social services entities (Regional Centers, Probation Department, Department of Family & Children Services, Health/Hospital Systems, etc.)
- Must have ability to work independently with minimal direct supervision and perform at a high level
- Must have familiarity and/or experience with multi-tasking and various documentation standards
- Must be proficient in general computer skills (emails, smart phone apps, internet, electronic documentation, etc.)
- Proficient writing skills (job requires some technical writing skills associated with medical/social services field)
- Able and available to drive/transport to different work locations/sites, as needed
- Must be available to work a flexible schedule to meet needs of work assignments (occasional evenings and weekends are expected)
Preferred (but not required) Experience/Skills:
- Familiarity with Intake procedures of Regional Center clients and programs
- Experience/knowledge of various Regional Centers in California, along with its individual locations and key personnel
- Prior experience assisting others with budgeting, organization, and other similar tasks
Educational Requirements and Preferences:
- High school diploma/GED required
- AA or above degree preferred
- Bilingual candidates preferred
Spread Your Wings is an EOE Employer
Job Type: Full-time
Pay: $45,760.00 - $54,080.00 per year
Job Location Information:
City: San Jose
Location: San Jose, Ca 95123
Date Posted: 2021-04-07
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